Last Updated: May 16, 2025
BY USING THE SERVICES, CLIENT AGREES TO BE BOUND BY THIS AGREEMENT. IF CLIENT DOES NOT AGREE TO THE TERMS SET FORTH HEREIN, CLIENT MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICES.
1.1 Client Ownership. All leads, CRM data, and original client-submitted content, including logos, brand copy, and business-specific messaging created through use of the Services, shall be the property of Client.
1.2 ReplyFast Property. ReplyFast retains all rights, title, and interest in and to its proprietary software systems, automation workflows, prompt logic, templates, internal scripts, and any intellectual property underlying the Services. Client is granted a limited, non-transferable license to access and use the Services solely for lawful business purposes during the active subscription term.
1.3 Third-Party Materials. Client represents that it has legal rights to use any third-party content submitted through the Services. ReplyFast shall not be held liable for misuse of copyrighted or licensed assets provided by Client.
2.1 Services are rendered based on the selected subscription tier. Deliverables may include but are not limited to: SMS automation, CRM tracking, AI/human follow-up messaging, daily summaries, and integrations with third-party tools (e.g., Twilio, Google Sheets, Zapier, Airtable).
2.2 ReplyFast shall not be obligated to provide services outside the defined scope of the subscribed tier unless otherwise agreed in writing. Additional services may incur extra fees.
3.1 Subscriptions renew on a monthly basis unless cancelled prior to the renewal date.
3.2 Refunds are issued solely at the discretion of ReplyFast.
3.3 Cancellation does not absolve Client of any outstanding payment obligations incurred prior to the cancellation date.
Client agrees to: